✔ Free Delivery From €30 ✔ Free returns ✔ Fast Deliveries

Purchase Information

What regions do you deliver to?

Care of Carl offers EU-wide delivery. For destinations in Scandinavia, Germany, Austria, Switzerland, Netherlands, France and Spain we recommend using our local sites which can be found at the following addresses:

Sweden careofcarl.se
Norway: careofcarl.no
Denmark: careofcarl.dk
Finland: careofcarl.fi
Germany: careofcarl.de
Austria: careofcarl.at
Switzerland: careofcarl.ch
Netherlands: careofcarl.nl
France: careofcarl.fr
Spain: careofcarl.es


Estimated Delivery Times

We are currently not experiencing any disruptions to our delivery process, but if disruptions should occur, rest assured that we will keep affected customers updated on the situation. Estimated delivery times for each service can be found below.

• DHL Green

DHL's ground delivery service has a reduced environmental impact compared to sending orders by air. Through the DHL Green initiative, the company also invests in ambitious environmental projects aimed at further reducing the climate footprint of your delivery. This service offers home delivery Mon-Fri, with last-mile delivery being carried out by your national postal service, a list of which can be found here. You will receive an e-mail from DHL including tracking information nd the option to redirect your package to a local delivery point. Estimated delivery time: 4-6 working days. 

• DHL Express

DHL Express is an efficient air freight service that can deliver to most parts of the EU in one working day. You will receive a notification once your parcel is on its way and given the option to adjust your delivery preferences. Estimated delivery time: Normally within 1-2 working days.

Sustainability in the supply chain

We have chosen to collect a simplified description of how our logistics partners tackle sustainability issues, especially the environmental aspects. Our logistic partners describe how they think about their distribution services and what they think you should know. We hope that the descriptions and links to further reading can stimulate further interest and contribute to increased awareness to help you choose the option that best suits you and your opinion on this issue. Read more



Returns and Exchanges

We want to make returning or exchanging your items as easy as possible. Register your return or exchange request online here and return the items to us using the returns label included with your order.

14 Day Returns

If, for any reason, you are not satisfied with your order, it can be returned to us for an exchange or full refund. This policy also applies to sale items.

Do you want to continue where you were?
No, I want to start again
Yes, I want to continue

Customer service

Back

FAQ

Answers to the most frequently asked questions can be found here.

E-Mail

info@careofcarl.com

We aim to reply to your email within one working day.

4.65/5 1492 Reviews

Super fast shipping, easy buying experience. Thanks 

Oliver T

2024-06-18

Buyer

2024-05-30

Blij met de sneakers, prima levering

Marijke C

2024-06-18

Buyer

2024-06-01

Very good webshop. I ordererd some samples here and they were delivered asap. They sent me status updates and the trackingcode via e-mail so I knew when to expect my order. I can honestly recommend.

Romke A

2024-06-13

Buyer

2024-05-30

Very nice packed and good service. size was just to big but the shoes were very nice looking. 

Mike C

2024-06-13

Buyer

2024-05-29

Parfait envoie rapide 

Louis M

2024-06-11

Buyer

2024-05-27

Love the shoes, love the how careful they were with it.

Saif A

2024-06-11

Buyer

2024-05-26

Quick service, nicely packed.

Patrick G

2024-06-11

Buyer

2024-05-27

Me hubiese gustado que viniese mejor envuelto el producto. Ya que era para un regalo. Venia con un sobre de la marca y todo original. Pero me hubiese gustado una caja bonita para regalo. Todo lo demás perfecto. Volvería a comprar con confianza. 

Josué R

2024-06-11

Buyer

2024-05-27

Overall excellent service! The product was packed very well, arrived on time and met my expectations. I appreciated that a kind note of an employee of CoC was included. I highly recommend Care of Carl!

Mehmet C

2024-06-10

Buyer

2024-05-27

Fast delivery 

J J

2024-06-10

Buyer

2024-05-27

very serious

sas n

2024-06-05

Buyer

2024-05-21

Parfait  je recommande 

Laure B

2024-06-05

Buyer

2024-05-21

Very nice very good

Sebastian N

2024-06-04

Buyer

2024-05-17

Good service. Also a nice website. 

Gerard S

2024-06-04

Buyer

2024-05-20

Parfait  envoie soigner 

Bruno D

2024-06-03

Buyer

2024-05-16

Nice, well packaged, seems easy if we want a return 

Clement J

2024-06-03

Buyer

2024-05-18

Love to shop more ! 

Sonam D

2024-06-03

Buyer

2024-05-19

Swift delivery,well laid out app. Well done.

Jason k

2024-05-29

Buyer

2024-05-15

Clothing very nice and  the sending on time.

Carl D

2024-05-22

Buyer

2024-05-08

Great experience, great packaging and the product was perfect. 

Mark K

2024-05-22

Buyer

2024-05-08

cool, fast and cheap! Good quality of the products and of the service!

Gisela A

2024-05-22

Buyer

2024-05-07

Très satisfait rapide excellent boulot 

Salioune C

2024-05-22

Buyer

2024-05-08

Je suis ravie de mon achat !  livraison rapide parfaitement emballé . je recommande à 100 %😊

Armelle H

2024-05-21

Buyer

2024-05-04

Realy nice shoes!! Seamless delivery!!

Harry V

2024-05-20

Buyer

2024-05-03

Flawless and swift delivery. Nice variety of products and brands.

Sebastien B

2024-05-20

Buyer

2024-05-06

Great products!

Mark G

2024-05-20

Buyer

2024-05-04

Après avoir fait part de ma déception de ne pas avoir reçu les embauchoirs promis dans l'annonce, j'édite mon premier message pour le rectifier.  Le service client m'a très vite contacté, après avoir pris connaissance du message. Il se trouve que c'est de ma faut car je n'avais pas renseigné la pointure des embauchoirs. Le problème a très vite ete réglé et les embauchoirs vont m'être envoyés.  Je suis pleinement satisfait de ce site de vente en ligne sur lequel je continuerai à être client et que je conseillerais sans problème à mon entourage. Un site sûr, honnête avet un sav réactif et professionnel.  Merci à toute votre équipe  Cordialement,  Jean-Yves 

Jean-Yves L

2024-05-20

Buyer

2024-05-05

Choose your delivery country
  • SE
  • SE
  • DK
  • NO
  • FI
  • DE
  • AT
  • IE
  • NL
  • FR
  • CH
  • ES
{ "SE": { "content": "Välkommen till vår svenska butik. ", "usp_list": [ "Fri frakt över 399 kr", "Fri retur", "1-3 dagars leverans" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_SV.png", "cta": "Välj ditt leveransland", "button_text": "Byt land" }, "IE": { "content": "Welcome to our English store! Here's some specific information for international customers.", "usp_list": [ "Free Delivery From €30", "Free returns", "No customs duties" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Choose your delivery country", "button_text": "Change country" }, "DK": { "content": "Velkommen til vores danske butik! Her er nogle specifikke oplysninger for Danmark.", "usp_list": [ "Fri fragt over 299;-", "Fri retur", "1-3 dages levering" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_DK.png", "cta": "Vælg dit leveringsland", "button_text": "Skift land" }, "FI": { "content": "Tervetuloa suomalaiseen kauppaamme! Tässä on tiettyjä tietoja Suomelle.", "usp_list": [ "Ilmainen toimitus yli 30€ tilauksille", "Maksuton palautus", "Toimitusaika 2-5 pv" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_FI.png", "cta": "Valitse toimitusmaasi", "button_text": "Vaihda maata" }, "NL": { "content": "Welkom in onze Nederlandse winkel! Hier is wat specifieke informatie voor Nederland.", "usp_list": [ "Gratis bezorging vanaf €30", "Gratis retour", "Geen inklaringskosten" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Kies uw bezorgland", "button_text": "Verander van land" }, "DE": { "content": "Willkommen in unserem deutschen Shop! Hier sind einige spezifische Informationen für Deutschland.", "usp_list": [ "Standardversand frei ab 30 Euro Bestellwert", "Kostenlose Rücksendung", "Keine Zollgebühren" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_DE.png", "cta": "Wählen Sie Ihr Lieferland", "button_text": "Land ändern" }, "AT": { "content": "Willkommen in unserem österreichischen Shop! Hier sind einige spezifische Informationen für Österreich.", "usp_list": [ "Standardversand frei ab 30 Euro Bestellwert", "Kostenlose Rücksendung", "Keine Zollgebühren" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_AT.png", "cta": "Wählen Sie Ihr Lieferland", "button_text": "Land ändern" }, "ES": { "content": "¡Bienvenido a nuestra tienda española! Aquí tienes información específica para España.", "usp_list": [ "Envío gratuito a partir de 30 €", "Devoluciones gratuitas", "Sin derechos de aduana" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Elija su país de entrega", "button_text": "Cambiar país" }, "FR": { "content": "Bienvenue dans notre boutique française! Voici des informations spécifiques pour la France.", "usp_list": [ "Livraison gratuite à partir de 30 €", "Retours gratuits", "Pas de frais de douane" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Choisissez votre pays de livraison", "button_text": "Changer de pays" }, "IT": { "content": "Benvenuti nel nostro negozio italiano! Ecco alcune informazioni specifiche per l'Italia.", "usp_list": [ "Spedizione gratuita oltre 399 kr", "Reso gratuito", "Nessun dazio doganale" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Scegli il tuo paese di consegna", "button_text": "Cambia paese" }, "NO": { "content": "Velkommen til vår norske butikk! Her er litt spesifikk informasjon for Norge.", "usp_list": [ "Fri frakt over 399,-", "Fri retur", "1-4 dagers levering" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_NO.png", "cta": "Velg ditt leveringsland", "button_text": "Bytt land" } }