✔ Free Delivery From €30 ✔ Free returns ✔ Fast Deliveries

Purchase Information

What regions do you deliver to?

Care of Carl offers EU-wide delivery. For destinations in Scandinavia, Germany, Austria, Switzerland, Netherlands, France and Spain we recommend using our local sites which can be found at the following addresses:

Sweden careofcarl.se
Norway: careofcarl.no
Denmark: careofcarl.dk
Finland: careofcarl.fi
Germany: careofcarl.de
Austria: careofcarl.at
Switzerland: careofcarl.ch
Netherlands: careofcarl.nl
France: careofcarl.fr
Spain: careofcarl.es


Estimated Delivery Times

We are currently not experiencing any disruptions to our delivery process, but if disruptions should occur, rest assured that we will keep affected customers updated on the situation. Estimated delivery times for each service can be found below.

• DHL Green

DHL's ground delivery service has a reduced environmental impact compared to sending orders by air. Through the DHL Green initiative, the company also invests in ambitious environmental projects aimed at further reducing the climate footprint of your delivery. This service offers home delivery Mon-Fri, with last-mile delivery being carried out by your national postal service, a list of which can be found here. You will receive an e-mail from DHL including tracking information nd the option to redirect your package to a local delivery point. Estimated delivery time: 4-6 working days. 

• DHL Express

DHL Express is an efficient air freight service that can deliver to most parts of the EU in one working day. You will receive a notification once your parcel is on its way and given the option to adjust your delivery preferences. Estimated delivery time: Normally within 1-2 working days.

Sustainability in the supply chain

We have chosen to collect a simplified description of how our logistics partners tackle sustainability issues, especially the environmental aspects. Our logistic partners describe how they think about their distribution services and what they think you should know. We hope that the descriptions and links to further reading can stimulate further interest and contribute to increased awareness to help you choose the option that best suits you and your opinion on this issue. Read more



Returns and Exchanges

We want to make returning or exchanging your items as easy as possible. Register your return or exchange request online here and return the items to us using the returns label included with your order.

14 Day Returns

If, for any reason, you are not satisfied with your order, it can be returned to us for an exchange or full refund. This policy also applies to sale items.

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Customer service

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FAQ

Answers to the most frequently asked questions can be found here.

E-Mail

info@careofcarl.com

We aim to reply to your email within one working day.

4.65/5 1567 Reviews

Super vendeur 

Alain A

2024-07-15

Buyer

2024-06-30

Excellent company. Quick delivery. Good communication 

Con S

2024-07-15

Buyer

2024-06-30

Very good service 

Niall C

2024-07-15

Buyer

2024-06-28

Top service

Lyes Z

2024-07-15

Buyer

2024-06-30

Very easy process. I got the shoes that I wanted 50 euros cheaper than with tracked postage. 

Phil V

2024-07-15

Buyer

2024-06-29

Envío rápido

Pablo P

2024-07-11

Buyer

2024-06-26

Great store, great prices

Peter H

2024-07-10

Buyer

2024-06-26

Perfect, Thanks

Benjamin P

2024-07-10

Buyer

2024-06-26

Société sérieuse 

Antoine C

2024-07-09

Buyer

2024-06-21

Excellent service and goods. I do recommend. 

Aymeric C

2024-07-09

Buyer

2024-06-24

Excellent experience ! Thanks Tom

Tom T

2024-07-08

Buyer

2024-06-22

Everything as it should be.......very good experience.  Hope it continues ?

peter c

2024-07-08

Buyer

2024-06-23

perfect, great

ANTONIO M

2024-07-08

Buyer

2024-06-23

Très bien. Promotion intéressante.  

Alexandra M

2024-07-04

Buyer

2024-06-20

Just perfect  Kind regards 

Jeremy C

2024-07-04

Buyer

2024-06-19

Gewoon goed, niks aan te merken 

Herman M

2024-07-04

Buyer

2024-06-19

Très content de mon expérience client 

Paul M

2024-07-04

Buyer

2024-06-20

Great price. Fast delivery. Spot on

Koen v

2024-07-03

Buyer

2024-06-18

Very good. I Will buy again in Care of Carl

Jose M

2024-07-03

Buyer

2024-06-19

Livraison rapide et nickel ! Très satisfait de mon achat 

Alexandre B

2024-07-02

Buyer

2024-06-17

All perfect, on time

Jaime G

2024-07-02

Buyer

2024-06-16

Envío rapido y fácil

Jesus d

2024-07-02

Buyer

2024-06-17

Excellent service, parcel delivered rapidly after ordering and at the time scheduled, carefully packed - and the goods were what I want red, at a teasonqbld price!

Wilfrid L

2024-06-24

Buyer

2024-06-08

Super fast shipping, easy buying experience. Thanks 

Oliver T

2024-06-18

Buyer

2024-05-30

Blij met de sneakers, prima levering

Marijke C

2024-06-18

Buyer

2024-06-01

Choose your delivery country
  • SE
  • SE
  • DK
  • NO
  • FI
  • DE
  • AT
  • IE
  • NL
  • FR
  • CH
  • ES
{ "SE": { "content": "Välkommen till vår svenska butik. ", "usp_list": [ "Fri frakt över 399 kr", "Fri retur", "1-3 dagars leverans" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_SV.png", "cta": "Välj ditt leveransland", "button_text": "Byt land" }, "IE": { "content": "Welcome to our English store! Here's some specific information for international customers.", "usp_list": [ "Free Delivery From €30", "Free returns", "No customs duties" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Choose your delivery country", "button_text": "Change country" }, "DK": { "content": "Velkommen til vores danske butik! Her er nogle specifikke oplysninger for Danmark.", "usp_list": [ "Fri fragt over 299;-", "Fri retur", "1-3 dages levering" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_DK.png", "cta": "Vælg dit leveringsland", "button_text": "Skift land" }, "FI": { "content": "Tervetuloa suomalaiseen kauppaamme! Tässä on tiettyjä tietoja Suomelle.", "usp_list": [ "Ilmainen toimitus yli 30€ tilauksille", "Maksuton palautus", "Toimitusaika 2-5 pv" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_FI.png", "cta": "Valitse toimitusmaasi", "button_text": "Vaihda maata" }, "NL": { "content": "Welkom in onze Nederlandse winkel! Hier is wat specifieke informatie voor Nederland.", "usp_list": [ "Gratis bezorging vanaf €30", "Gratis retour", "Geen inklaringskosten" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Kies uw bezorgland", "button_text": "Verander van land" }, "DE": { "content": "Willkommen in unserem deutschen Shop! Hier sind einige spezifische Informationen für Deutschland.", "usp_list": [ "Standardversand frei ab 30 Euro Bestellwert", "Kostenlose Rücksendung", "Keine Zollgebühren" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_DE.png", "cta": "Wählen Sie Ihr Lieferland", "button_text": "Land ändern" }, "AT": { "content": "Willkommen in unserem österreichischen Shop! Hier sind einige spezifische Informationen für Österreich.", "usp_list": [ "Standardversand frei ab 30 Euro Bestellwert", "Kostenlose Rücksendung", "Keine Zollgebühren" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_AT.png", "cta": "Wählen Sie Ihr Lieferland", "button_text": "Land ändern" }, "ES": { "content": "¡Bienvenido a nuestra tienda española! Aquí tienes información específica para España.", "usp_list": [ "Envío gratuito a partir de 30 €", "Devoluciones gratuitas", "Sin derechos de aduana" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Elija su país de entrega", "button_text": "Cambiar país" }, "FR": { "content": "Bienvenue dans notre boutique française! Voici des informations spécifiques pour la France.", "usp_list": [ "Livraison gratuite à partir de 30 €", "Retours gratuits", "Pas de frais de douane" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Choisissez votre pays de livraison", "button_text": "Changer de pays" }, "IT": { "content": "Benvenuti nel nostro negozio italiano! Ecco alcune informazioni specifiche per l'Italia.", "usp_list": [ "Spedizione gratuita oltre 399 kr", "Reso gratuito", "Nessun dazio doganale" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Scegli il tuo paese di consegna", "button_text": "Cambia paese" }, "NO": { "content": "Velkommen til vår norske butikk! Her er litt spesifikk informasjon for Norge.", "usp_list": [ "Fri frakt over 399,-", "Fri retur", "1-4 dagers levering" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_NO.png", "cta": "Velg ditt leveringsland", "button_text": "Bytt land" } }