Purchase Information


Estimated Delivery Times

We are currently not experiencing any disruptions to our delivery process, but if disruptions should occur, rest assured that we will keep affected customers updated on the situation. Estimated delivery times for each service can be found below.

• DHL Green

DHL's ground delivery service has a reduced environmental impact compared to sending orders by air. Through the DHL Green initiative, the company also invests in ambitious environmental projects aimed at further reducing the climate footprint of your delivery. This service offers home delivery Mon-Fri, with last-mile delivery being carried out by your national postal service, a list of which can be found here. You will receive an e-mail from DHL including tracking information nd the option to redirect your package to a local delivery point. Estimated delivery time: 1-3 working days. 

• DHL Express

DHL Express is an efficient air freight service that can deliver to most parts of the EU in one working day. You will receive a notification once your parcel is on its way and given the option to adjust your delivery preferences. Estimated delivery time: Normally within 1-2 working days.

Sustainability in the supply chain

We have chosen to collect a simplified description of how our logistics partners tackle sustainability issues, especially the environmental aspects. Our logistic partners describe how they think about their distribution services and what they think you should know. We hope that the descriptions and links to further reading can stimulate further interest and contribute to increased awareness to help you choose the option that best suits you and your opinion on this issue. Read more



Returns and Exchanges

We want to make returning or exchanging your items as easy as possible. Register your return or exchange request online here and return the items to us using the returns label included with your order.

14 Day Returns

If, for any reason, you are not satisfied with your order, it can be returned to us for an exchange or full refund. This policy also applies to sale items.

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4.70/5 908 Reviews

Very fast delivery. 100% genuine. I recommend Care of Carl! 👍👌

Patrick V

2023-10-03

Buyer

2023-09-18

Goede en snelle levering!

Kelvin N

2023-10-03

Buyer

2023-09-08

Satisfait et délai de livraison respecté. Produit de bonne qualité tels que décrit 

Auguste N

2023-10-02

Buyer

2023-09-17

From start to finish everything was top class. Products were high quality ...packaging was done with care and attention to detail. Thank you 😁

Paul L

2023-09-28

Buyer

2023-09-13

Everything happened as one would have hoped: good communication; fast delivery; product exactly as described. Excellent service.

simon e

2023-09-26

Buyer

2023-09-10

Very good experience

Ionut P

2023-09-25

Buyer

2023-09-11

I love shopping at Care of Carl. Quality, good pricing and good delivery options.

Thobias B

2023-09-12

Buyer

2023-08-25

Quick delivery and great prices

Yuksing C

2023-09-12

Buyer

2023-08-25

Unlike other stores online, thanks to your size charts that give the actual measurements of the articles of clothing I was able to order jeans that fit perfectly, which arrived on time. 

Foivos V

2023-09-06

Buyer

2023-08-23

Excellente and prompt service. Four star product know-how. 

Frank S

2023-09-05

Buyer

2023-08-21

Commande de claquettes ralph Lauren tres joli et bonne qualité Livraison rapide et carton bien emballé parfait ! 

Ayman R

2023-08-31

Buyer

2023-08-16

Quick delivery and good products. I will order here again!!!

Niels P

2023-08-30

Buyer

2023-08-14

Great service! Was here in no time. 

Soe N

2023-08-29

Buyer

2023-08-13

Good products, excellent service and fast shipping.

Jurij G

2023-08-28

Buyer

2023-08-09

I discovered Care of Carl only recently. The shirt I ordered has a very modern look and people notice it. They admire it even.

Marc C

2023-08-28

Buyer

2023-08-11

I live in France and I discovered Care of Carl when looking for a belt on the web.; I ordered an Anderson's belt and every thing was fine from ordering to delivery

THINOT M

2023-08-22

Buyer

2023-08-07

Hi. Great shopping experience. Fantastic price, fast processing, prompt delivery. I can only recommend Care of Carl !

Andrej R

2023-08-21

Buyer

2023-08-03

Good quality delivered to RIO.

Kevin P

2023-08-21

Buyer

2023-08-05

Fast, and serious. 

Francis R

2023-08-17

Buyer

2023-08-03

Great service and fast delivery

Eldar B

2023-08-17

Buyer

2023-08-03

Order process was easy and straightforward, delivery was in line with what was mentioned during checkout. Return label was available in the box, but did not need it as I loved the shoes!

Niels T

2023-08-17

Buyer

2023-08-03

Excellent service, easy return system, and prompt and well packaged delivery. Will use a lot more in the future .

Jody M

2023-08-16

Buyer

2023-08-02

Great selection at good price,easy site to use and delivery was fast 👍🏻

Declan S

2023-08-14

Buyer

2023-07-30

Perfect service , fast and good price !!!

Gert V

2023-08-14

Buyer

2023-07-29

Excellent prompt and efficient service

Sharon S

2023-08-14

Buyer

2023-07-30

Communciation and order process were fluid and package arrived in good order. track and trace was also good and delivery was swift and professionally organised.

Yves B

2023-08-11

Buyer

2023-07-22

Fast shipping and clear communication 

Scott H

2023-08-10

Buyer

2023-07-26

Purchase made with some trepidation, considering that it was the first. Everything went as planned. The article arrived well packaged and without defects. Delivery was relatively quick. I recommend.

Pedro F

2023-08-07

Buyer

2023-07-20

Great service, everything happened as expexted. Great product

Aram C

2023-08-07

Buyer

2023-07-23

Very good service, order delivered on time and according to expectations

G.J.A. K

2023-08-06

Buyer

2023-07-09

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