✔ Free Delivery From €30 ✔ Free returns ✔ Fast Deliveries

Ask the watch specialist

We want it to be easy to invest in a used premium watch and to give you the best opportunity to make a secure purchase. We believe this is achieved through clear information and close contact with someone who has a lot of experience in the field. That's why we offer the opportunity to book a meeting on your terms, either by phone, video or at our head office. Of course, we are also available via email before or after your purchase.

Ask the watch specialist

We want it to be easy to invest in a used premium watch and to give you the best opportunity to make a secure purchase. We believe this is achieved through clear information and close contact with someone who has a lot of experience in the field. That's why we offer the opportunity to book a meeting on your terms, either by phone, video or at our head office. Of course, we are also available via email before or after your purchase.

Chatta – använd chattfunktionen i butiken och efterfråga vår klockspecialist. Tillgänglig vardagar mellan 08.30-17.00. Vanligtvis svarar vi inom 24h annars återkommer vi via mail.

Boka tid för personligt möte – maila vår klockspecialist här för att boka ett personligt möte via telefon, video eller fysiskt på vårt huvudkontor. Svar inom 24h på vardagar.

Innan du kontaktar oss kan det vara bra att kika igenom vår FAQ, där vi samlat svaren på våra vanligaste frågor. Kanske hittar du lösningen på din fråga där? Om inte är du varmt välkommen att kontakta oss med din förfrågan.

  • PURCHASING A WATCH AT CARE OF CARL

      We offer a safe purchase of a selection of iconic models from recognisable brands where all watches are checked to ensure authenticity and function. We offer multiple payment methods as well as a 30-day return policy as well as free and fully insured delivery. You also have the option of personal contact and advice from our experienced watch specialist. Read more about buying a watch from us here.

  • BUYBACK PROMISE

      As a special service, we guarantee that we will always buyback the watch you bought from us if you want to sell the watch in the future. Please note that a revaluation will take place. Contact our watch specialist for more information.

  • Sourcing

      For those of you who are looking for something special but cannot find the right watch among our selection, we offer the option of contacting our watch specialist to possibly locate a specific model. Book an appointment via the contact form above and state that you would like help with sourcing.

  • Service

      A fine watch is an investment which with the right care and consideration will be handed from generation to generation. We therefore urge you to submit your watch for service according to the manufacturer's recommended service intervals in order for it to function as it should and last as long as possible. What applies to your particular watch can usually be found on the manufacturer's website. Please note that we do not perform any service ourselves and do not accept watches for service. However, you are welcome to contact us if you need guidance.

  • RETURN POLICY

      We always offer 14-days return policy. If you are not satisfied with your purchase, you can return it within 14 days and exchange it for other goods or a refund.

  • RETURN

      We always offer free returns and exchanges. Contact us upon return so that we can book collection of your watch.

  • SHIPPING

      We offer insured delivery with DHL Express.

  • WHICH PAYMENT METHODS ARE ACCEPTED?

      We accept several payment methods, whether you want to pay immediately or over time, you can find an option that suits you best.

      1. Card payments: Visa, Mastercard or American Express. No extra charge.
      2. Invoice: Pay once you have received your products, payment terms are 30 days via Klarna. No billing fee is charged. The invoice is sent via email. *Only Netherlands

Ask our watch specialist

Condition description

To help you with your purchase, we have tried to make a simplified model of both the aesthetic and functional condition of the watch, see the table here. However, we do not sell watches that have not been tested and always provide a minimum 12-month warranty (does not apply to new watches). More information about watch condition is provided in the product description on each watch.

Please note that there are two different tables to distinguish between watches we have categorised as pre-owned and vintage.

Pre-Owned

  • 5/5 Completely new watch (Brand new) - mint condition with the protective plastic still on.
  • 4/5 Used, but in new condition – used a few times, still in new condition.
  • 3/5 Very good used condition - the watch is in very good used condition with minimal marks on the dial and strap.
  • 2/5 Used condition - the watch is used but minor marks on the dial and strap.
  • 1/5 Clear traces of use - the watch has previously been used with some major marks on both the dial and strap.

Vintage

  • 5/5 Completely new watch (NOS) - watch is NOS (New Old Stock).
  • 4/5 Used, but in new condition – used a few times, still in new condition, apart from patina.
  • 3/5 Very good used condition - the watch has been worn with care, few marks on the dial and strap apart from patina.
  • 2/5 Used condition - the watch is worn sporadically but minor marks on the dial and strap.
  • 1/5 Clear traces of use - the watch has previously been used with some major marks on both the dial and strap.

Additional conditions

Full set
Includes box, certificate and service book.

Sold in Sweden
Previously sold in Sweden by an authorised dealer.

Shortened strap
The strap has been shortened; link pieces may be missing. See information on each watch.

Tritium
Old material on hands and indexes that glows in the dark (changes over time, gets a patinated look). Used until the mid-90s.

Adjusted
Adjusted clockwork without servicing the watch. Adjusted movement and function between service.

Serviced
Full-service incl. replacement of any worn parts. The scope varies depending on the watch. Contact us for more information.

Pressure tested
Water resistance tested (Please note that we as sellers do not provide any guarantee on water resistance).

Information - Purchase

  • WHAT IS THE DIFFERENCE BETWEEN PRE-OWNED AND VINTAGE?

      The main difference between pre-owned and vintage is the age of the watch. A vintage watch is generally older than 25 years. A pre-owned watch is therefore younger than 25 years, thus manufactured in the late 90s and onwards. Note that there are exceptions where an update of a model took place right on the cusp between vintage and pre-owned and thus the definition of pre-owned can vary a couple of years depending on the model and reference.

  • HOW DO WE DEFINE THE CONDITION?

      To help you with your purchase, we have tried to make a simplified model of both the aesthetic and functional condition of the watch, see the table here. However, we do not sell watches that have not been tested and always provide a minimum 12-month warranty (does not apply to new watches). More information about watch condition is provided in the product description on each watch. Please note that there are two different tables to distinguish between watches we have categorised as pre-owned and vintage. Read more about the categorisation here.

  • HOW DO I KNOW THE WATCH IS AUTHENTIC?

      All watches sold by us are inspected by experts to ensure condition and authenticity so we can guarantee you that you receive an authentic watch that will last a long time. We ensure that the watches have never been reported stolen, so that you can feel secure with your investment.

  • DO I HAVE WARRANTY ON THE WATCH I PURCHASE?

      Yes, the watches we sell include at least 12 months warranty. In addition to this, newer watches may have the remaining warranty issued by the manufacturer. Read more about our warranty and our terms & conditions here.

  • HOW IS MY WATCH SHIPPED?

      Your watch is usually sent 1-3 business days after purchase, with fully insured delivery.

  • CAN I CANCEL/RETURN MY PURCHASE?

      Yes, we offer a 14-day return policy, active from the day the parcel is received.

  • WHICH PAYMENT METHODS ARE ACCEPTED?

      We accept several payment methods, whether you want to pay immediately or over time, you can find an option that suits you best.

      1. Card payments: Visa, Mastercard or American Express. No extra charge.
      2. Invoice: Pay once you have received your products, payment terms are 30 days via Klarna. No billing fee is charged. The invoice is sent via email. *Only Netherlands
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Customer service

Back

Contact Us

Telephone

+46 (0)10-707 95 80
Mon-Fri 08:00-17:00 CET/CEST. International rates apply.
Please check with your operator before calling or, alternatively, contact us via e-mail at the below address.

E-Mail

contact@careofcarl.com
We aim to reply to your email within one working day.

Additional Contact Details

Contact details for specific departments can be found here.


FAQ

Answers to the most frequently asked questions can be found here.


What regions do you deliver to?

Care of Carl offers EU-wide delivery.
For destinations in Scandinavia, Germany, Austria, Switzerland, Netherlands, France and Spain we recommend using our local sites which can be found at the following addresses:

Sweden careofcarl.se
Norway: careofcarl.no
Denmark: careofcarl.dk
Finland: careofcarl.fi
Germany: careofcarl.de
Austria: careofcarl.at
Switzerland: careofcarl.ch
Netherlands: careofcarl.nl
France: careofcarl.fr
Spain: careofcarl.es
4.66/5 1358 Reviews

Calidad 100% , muy profesionales y muy rápidos en el envío. Seguiré comprando en su web. Muchas gracias.

JOSE M

2024-04-25

Buyer

2024-04-11

Very good thank you

Maxime L

2024-04-22

Buyer

2024-04-05

Top seller!

Vincent P

2024-04-22

Buyer

2024-04-06

Quality materials, delivered relatively quick, however color of shoes not matching 100% photo on the website.

Mihail A

2024-04-20

Buyer

2024-04-02

La compra llegó a tiempo, desgraciadamente me estaba pequeño pero lo pude devolver sin coste adicional

Enrique S

2024-04-19

Buyer

2024-04-03

Smooth sailing, thank you.

Tomas H

2024-04-18

Buyer

2024-04-04

super professional

tzortze z

2024-04-16

Buyer

2024-03-31

really nice packaging, and products thanks

Tom O

2024-04-16

Buyer

2024-03-30

Good coomunication, pleasant interactiom, i am very stasifed with the service.

Vaidas B

2024-04-16

Buyer

2024-04-01

Excellent and professional delivery. Products not tested yet but I’m confident. 

patrick g

2024-04-16

Buyer

2024-03-31

Très belle sélection de produits. Envoi rapide. Très bien !

Philippe D

2024-04-16

Buyer

2024-04-02

Perfect.Fast

Alfonso M

2024-04-16

Buyer

2024-04-02

Fabulous website, easy to use, great selection of clothing and brilliant delivery service,  

Joe H

2024-04-16

Buyer

2024-04-02

Très bonne expérience produit conforme je recommande vivement.

Alban g

2024-04-16

Buyer

2024-03-30

Everything perfect: from the order over the shipment to the receipt (very careful packaging) Thank you!

Eva K

2024-04-15

Buyer

2024-03-31

Fast and accurate 

Jan V

2024-04-15

Buyer

2024-03-31

Fast and nice assortment. 

Thomas F

2024-04-11

Buyer

2024-03-27

Very happy with delivery and products

Pushan B

2024-04-10

Buyer

2024-03-26

Prompt, efficient delivery,, very professionally packed  . 

Lorraine M

2024-04-09

Buyer

2024-03-24

Large assortment and fast shipping, would highly recommend !

Rogier K

2024-04-08

Buyer

2024-03-23

Perfect experience, great packaging and delivery is super smooth. Thank you 

Alexis D

2024-04-08

Buyer

2024-03-03

Fast, and everything’s good! 

Cristabell F

2024-04-08

Buyer

2024-03-21

Excellent shop, love the variation of beautiful brands!

charles k

2024-04-08

Buyer

2024-03-21

Muy buenos artículos,  estupenda atención al cliente,  página de confianza. Lastima  que lo que compré no me quedara bien y no hubiera una talla mayor. 

Juan C

2024-04-05

Buyer

2024-03-17

quick delivery very good expirience

sasa m

2024-04-03

Buyer

2024-03-20

Great shopping experience, great brands articles and prices! One of my fauvorites without any doubt

Bosch P

2024-04-02

Buyer

2024-03-16

Choose your delivery country
  • SE
  • SE
  • DK
  • NO
  • FI
  • DE
  • AT
  • IE
  • NL
  • FR
  • CH
  • ES
{ "SE": { "content": "Välkommen till vår svenska butik. ", "usp_list": [ "Fri frakt över 399 kr", "Fri retur", "1-3 dagars leverans" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_SV.png", "cta": "Välj ditt leveransland", "button_text": "Byt land" }, "IE": { "content": "Welcome to our English store! Here's some specific information for international customers.", "usp_list": [ "Free Delivery From €30", "Free returns", "No customs duties" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Choose your delivery country", "button_text": "Change country" }, "DK": { "content": "Velkommen til vores danske butik! Her er nogle specifikke oplysninger for Danmark.", "usp_list": [ "Fri fragt over 299;-", "Fri retur", "1-3 dages levering" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_DK.png", "cta": "Vælg dit leveringsland", "button_text": "Skift land" }, "FI": { "content": "Tervetuloa suomalaiseen kauppaamme! Tässä on tiettyjä tietoja Suomelle.", "usp_list": [ "Ilmainen toimitus yli 30€ tilauksille", "Maksuton palautus", "Toimitusaika 2-5 pv" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_FI.png", "cta": "Valitse toimitusmaasi", "button_text": "Vaihda maata" }, "NL": { "content": "Welkom in onze Nederlandse winkel! Hier is wat specifieke informatie voor Nederland.", "usp_list": [ "Gratis bezorging vanaf €30", "Gratis retour", "Geen inklaringskosten" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Kies uw bezorgland", "button_text": "Verander van land" }, "DE": { "content": "Willkommen in unserem deutschen Shop! Hier sind einige spezifische Informationen für Deutschland.", "usp_list": [ "Standardversand frei ab 30 Euro Bestellwert", "Kostenlose Rücksendung", "Keine Zollgebühren" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_DE.png", "cta": "Wählen Sie Ihr Lieferland", "button_text": "Land ändern" }, "AT": { "content": "Willkommen in unserem österreichischen Shop! Hier sind einige spezifische Informationen für Österreich.", "usp_list": [ "Standardversand frei ab 30 Euro Bestellwert", "Kostenlose Rücksendung", "Keine Zollgebühren" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_AT.png", "cta": "Wählen Sie Ihr Lieferland", "button_text": "Land ändern" }, "ES": { "content": "¡Bienvenido a nuestra tienda española! Aquí tienes información específica para España.", "usp_list": [ "Envío gratuito a partir de 30 €", "Devoluciones gratuitas", "Sin derechos de aduana" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Elija su país de entrega", "button_text": "Cambiar país" }, "FR": { "content": "Bienvenue dans notre boutique française! Voici des informations spécifiques pour la France.", "usp_list": [ "Livraison gratuite à partir de 30 €", "Retours gratuits", "Pas de frais de douane" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Choisissez votre pays de livraison", "button_text": "Changer de pays" }, "IT": { "content": "Benvenuti nel nostro negozio italiano! Ecco alcune informazioni specifiche per l'Italia.", "usp_list": [ "Spedizione gratuita oltre 399 kr", "Reso gratuito", "Nessun dazio doganale" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_EU.png", "cta": "Scegli il tuo paese di consegna", "button_text": "Cambia paese" }, "NO": { "content": "Velkommen til vår norske butikk! Her er litt spesifikk informasjon for Norge.", "usp_list": [ "Fri frakt over 399,-", "Fri retur", "1-4 dagers levering" ], "image": "https://www.careofcarl.com/dokument/bibliotek/Image/Bilder/Hemsida/Footer/country_select_NO.png", "cta": "Velg ditt leveringsland", "button_text": "Bytt land" } }
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